Return Policy

  • We don’t offer refunds at this time.
  • We do offer exchanges for orders placed on chummytees.com if you want the same design on a different size of the same item.
  • You are responsible for an 8% restocking fee, shipping costs, any applicable taxes associated with returning items, lost/mis-mailed packages you are returning to us, and the re-shipment of new items to you.
  • Items for exchange must be returned within 30 days of purchase.
  • Replacements will only be shipped after we have received your returned items.
  • Returned items must be unworn, unwashed, or otherwise unused
  • Save the tracking number when sending us a package of items to exchange in case proof is needed of mailing.
  • There is a limit of one exchange per order. (e.g. no replacements for replacements)
  • We will not re-ship returned items for any reason.
  • We only offer exchanges for customers in the US at this time.
  • The majority of returned shirts will be donated to help the less fortunate in Central Florida.

 

How to exchange (3 steps):

  1. Figure out what items/sizes you need.
  2. Place a special order for the replacement items.
  3. Return the items that you need to exchange.
    • Somewhere clearly visible on the outside of the package, write RMA:XXXXX where the X’s is your order number. You can find this in the order confirmation email you should have received from us.

Mail to:

Britton Creative Co.
Post Office Box 189
Oldsmar, Florida 34677
United States

Order a replacement

How to order your replacement items…

After you’ve read and understand our exchange/return policy, place an order for your replacement items and use the discount code “EXCHANGEMYORDERS” in checkout. This should reduce the total cost to the 8% restocking fee, shipping costs, and any taxes. After placing this order and if you haven’t already, follow step 3 of the exchange process by shipping us the products you want to exchange.

 

Please Note:

 

Do not order additional items other than what needs to be replaced. These items will be removed from the order and will not be shipped. If you want additional shirts, place an order for those separately. We cannot combine them to save on shipping costs.

These replacement orders will only be shipped after we have received your returned items.

Your order will be canceled if we do not receive your return items within 30 days of the order being placed, or your original order – whichever comes first.

All orders using the above code without return items will be canceled.

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